RADFORD – A new service now available in Radford allows people who may not be able to call 911 to text instead.
The service “will allow citizens who are deaf, hard of hearing or those who are unable to speak or that may be in a situation where it is unsafe for them to speak, a way to contact 9-1-1 to request emergency services from police, fire or emergency medical services,” according to an announcement from the Radford City Police Department.
“The most important thing to know is that texting provides very limited location information, so the location and type of emergency needs to be sent in the first text to 911 telecommunicators,” the announcement concludes.
