New River Community Action (NRCA) is offering a free tax preparation service to qualifying families (households with incomes of $57,000 or less) in a Virtual VITA format for 2021.
NRCA is also offering access to three free, online tax software programs through special arrangements with the IRS.
Virtual VITA, a term developed by the IRS, refers to tax services that involve no personal interaction between clients and tax preparers, offering a safe alternative to traditional tax preparation models. VITA programs are given flexibility by the IRS to develop virtual models that are compatible with local community needs. NRCA’s proposed Virtual VITA program will require tax filers to contact the program to request intake forms either by calling 540 382 6187 or by e-mailing vita@nrcaa.org. and to complete and return intake forms and copies of required tax documentation via e-mail, US Postal Service, or drop box.
Step-by-step checklists and detailed instructions will be included as part of the intake paperwork filers receive.
Unlike previous years, taxpayers will not have the option of making appointments for assistance, nor will they be interacting with VITA program staff for scheduled tax drop-off services. Additionally, drop-off tax services will not be available with the Commissioners of Revenue in Pulaski and Montgomery counties, and the City of Radford as they will not be participating this year. Filers are encouraged to contact those offices directly for information on the state tax services they are offering constituents.